Yorkshire Water is urging people in Halifax to look out for friends, family and neighbours who could be vulnerable to bogus callers.
The warning comes after Facebook reports from a resident in Pellon who gained access to a local lady’s home and quickly ran out after he heard another voice in the house.
The water company is encouraging people to sign up to its free password scheme which gives added protection and peace of mind that callers are genuine.
Tom Underwood of Yorkshire Water said: ““We know that unscrupulous people often pretend to be from Yorkshire Water or ‘the water board’ and use this as an excuse to get into people’s homes.
“Joining our password scheme will ensure that conmen are easier to spot. It’s simple and free to sign up and set a password of your choice which any genuine Yorkshire Water employee or contractor will have access to.
“Even if you don’t have a password, our people will never mind being challenged about their authenticity and will happily wait while you call us to check.”
The password scheme works by enabling customers to register an agreed personal password with the company through a simple phone call.
Then, whenever they receive a phone call or a visit to their property by someone claiming to be from Yorkshire Water, they should always ask for this password.
If the caller cannot provide them with their password, they should not under any circumstances let them into their property or continue with the phone call.
To sign up to Yorkshire Water’s doorstep password scheme, call 0345 124 24 24. For more information on how to protect yourself against bogus callers, visit yorkshirewater.com/boguscallers