A care home has been praised for its high standards following a visit by inspectors from the industry regulator.
Waterside Lodge, on Rochdale Road, Todmorden, was found to be meeting all the required standards by the Care Quality Commission.
In their report, inspectors said that people’s privacy, dignity and independence were respected.
“We saw staff speaking to and supporting people who used the services in a caring and respectful manner,” the report said.
“For example, we observed one person being assisted to eat their meal by a member of staff. This was done discreetly and not rushed.
“We saw evidence that people’s dignity was respected.
“Each of the care plans we looked at contained evidence that people who used the service were involved in the development of the plan and these had been reviewed regularly.
“People were supported in promoting their independence and community involvement.”
Care and treatment is planned and delivered in a way that is intended to ensure people’s safety and welfare.
The report said: “People who used the service looked well dressed and cared for.
“The atmosphere in the home was calm.
“People appeared relaxed and at ease within their environment and staff were seen to regularly check to see if people wanted drinks or any support.
“The care plans were person centred and included detailed information about the support people required and about their personal preferences.”
Inspectors found that people who use the service were protected from risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent it from happening.
The report said: “The provider had policies in place for the protection of vulnerable adults.
“Most of the people using the service who we spoke with told us that they felt safe.”
Inspectors said staffing is at an appropriate level to keep people safe and meet their health and welfare needs.
“People were looked after by staff who knew them well,” the report said.
The home has an effective system in place to identify, assess and manage risks to the health, safety and welfare of people using the service and others.
Kathy Clayton, of Waterside Lodge, said everybody at the home was pleased with the report’s findings.
“We are very proud of what we do here,” she said.
“All the staff work very hard to maintain the standards.
“It’s not easy keeping up with all the rules and regulations but we all work really hard to do that.”
She said that all the staff team will be striving to maintain the high standards identified by the CQC inspectors in their report.