In confidence with Inspector Dave Browning: Working together to lower the volume

Noisy neighbours make life a misery for some people
Noisy neighbours make life a misery for some people

After last month’s article on reliance on the police and levels of anti social behaviour, this month’s article is about noisy neighbours and ways to contact your local police.

In this area people get on with each other, on the whole. Not many people deliberately or recklessly make enough noise to be a nuisance to others.

In a recent document from the Police and Crime Commissioner’s Office, survey results appear to show that we are about half the West Yorkshire average for this issue, which is good news.

As with other areas of work, we are part of a police/council partnership that works closely together to good effect.

Take an example of someone going to the Customer First desk at Hebden Bridge Town Hall and saying they have a problem with noisy neighbours.

Well-trained colleagues there will undertake a sort of triage process, working out who is best to deal with the problem. It might be simply someone playing music too loudly, too regularly, in which case it is a matter for Environmental Health to deal with.

It might be that there are endless heated arguments between those who live next door, in which case my team could look at the best way to deal with that. Customer First staff will do that initial assessment and be the link between the person in front of them and the experts who can help them.

So what?

In relationships it is obvious that people will disagree with each other from time to time.

But ignoring heated arguments next door or not dealing with the situation effectively could leave your neighbours and their children at risk of serious harm. I hope that no-one in our area will be injured in their own home at the hands of their loved ones, so we all have to keep alert to the potential problems. Prevention is better than cure.

Being subjected to excessive noise from unwanted, loud music really wears people down and can make them poorly, so we must have a professional, proportionate response available to local people (and we do).

Now what?

As I’ve said before in this series of articles, if local people tell us what’s going on, we’ll do the rest. Local people can have confidence that if they have a problem with noisy neighbours, they can talk to a Council employee or someone working for West Yorkshire Police and will get a professional response from experts.

I shall continue to sit down regularly with Neighbourhood Co-ordinators Kirsten Fussing and Jae Campbell to make sure that between us we are keeping on top of any local difficulties, including noisy neighbours.